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Wireless display not appearing in charms menu - Windows 8.1, Sony Vaio Pro 13, Netgear PTV3000

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Hi,

 

I'm trying to connect my laptop running Windows 8.1 to a new wireless display unit (specifically, a Netgear PTV3000). However, I'm unable to connect to the device using the Charms menu - when I go Charms->Devices>Project I just get an option on what to do with a connected screen rather than an option to add a wireless device. However, both Windows the Intel Graphics Control Panel confirms I don't have another screen already attached  (see attached screenshot for all this information) so I'm a bit perplexed!

 

The PTV3000 device appears to be working correctly:

 

1) when I connect it to the TV it displays instructions on how to connect to various devices

2)  I am able to access the PTV3000 management utility over the network and make changes

3) it's visible as a device when I go to add devices (adding the device here causes the connected display to ask me to enter a number into windows, which I don't have a place to enter!)

 

So I'm fairly sure the problem lies somewhere in the Windows setup. Any ideas?  I'd be equally happy either having it work from the Charms menu as designed or from another application if one exists to allow me to bypass it - I just want it to connect!

 

System details:

 

Sony Vaio Pro 13

Windows 8.1

BenQ GL2450HM display

All drivers up-to-date (updated today using Vaio Update for the laptop and from the Netgear website for the PTV3000)


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